| |
| Ques : |
How do I View/Edit/Cancel my booking ? |
| Ans : |
On the homepage, in the center there is a tab "ENTER RESERVATION CODE FOR VIEWING AND CANCELLATION". Please enter your reservation code & click on Go. It will take you to a new page where the options for Cancel/Edit will be available. |
|
|
| Ques : |
Do you have any loyalty programs ? |
| Ans : |
Yes. You can enroll for the frequent user account. |
|
|
| Ques : |
How do I get my driver details? |
| Ans : |
Driver details will be sent to you via SMS, 3 hours prior to reporting time. |
|
|
| Ques : |
How do I recognise the driver at the Airport/Railway Station ? |
| Ans : |
The driver will be waiting at the arrival terminal holding a placard bearing your name. |
|
|
| Ques : |
Since I don't understand the local language, can I get an English speaking Driver ? |
| Ans : |
Definately, after making a reservation please email your request for an English speaking driver stating your Order Id to admin@makson.co.in. |
|
|
| Ques : |
Are your drivers safe ? |
| Ans : |
All our drivers have a minimum of 10 Years experience in driving, hold a transport license & are police verified. |
|
|
| Ques : |
Are your cars maintained ? |
| Ans : |
We circulate our fleet every 3 Years. |
|
|
| Ques : |
I am not from India. Can I contact you on BB ? |
| Ans : |
Yes. BB Pin:- 26B92653. |
|
|
| Ques : |
Do you offer any discounts to Senior citizens, Army Officials, Government Officials ? |
| Ans : |
Yes. Please mail your respective Id at admin@makson.co.in. We will send you a promotional code offering a 5% discount. |
|
|